FAQs – Page 3 – PHPflock

Q: How long is my license valid for?

The license validity period will be specified at the time of purchase. Most licenses are valid for a year from the date of purchase, but lifetime licenses may also be available for certain products.

Q: Can I use the product on multiple websites?

Yes, we offer multiple license options to suit your needs. While some licenses are valid for a single website, we also provide options that allow you to install the product on multiple websites. You can choose the license type that best fits your requirements at the time of purchase.

Q: Do I need to manually update?

No, you don’t need to manually update the products. Once your license is activated, updates can be applied directly from your WordPress dashboard.

Q: Do I get updates with my purchase?

Yes, as long as your license is active, you will receive updates for the products you’ve purchased. Once your license expires, you’ll no longer be eligible for updates until you renew it.

Q: What should I do if I lose my license key?

If you’ve lost your license key, you can retrieve it by logging into your account on PHPFlock and checking your order history. Alternatively, you can contact us at [support@phpflock.com] for assistance.

Q: How do I download the products I purchased?

After your purchase, you’ll receive an email with a link to download the product. You can also log in to your account on PHPFlock and access your downloads from your dashboard.

Q: What if the product I purchased doesn’t work?

If the plugin, theme, or license key does not function as it should, please contact our support team at [support@phpflock.com]. We will troubleshoot the issue and, if the problem cannot be resolved, a refund may be issued within the eligible refund period.

Q: How do I activate my license key?

Just enter the license key you receive via email into the License Key field in the plugin or theme's Settings page. This will activate your license and enable updates and support.